How to Get a VAT Refund from Croatia
This page deals with refunds for cross-border transactions, it does not address VAT refunds where both vendor and customer are based in the same country. If you are travelling to or conducting business with companies in Croatia, you may be eligible to claim back Croatian VAT. We have compiled everything you need to know on this page about VAT refund eligibility, French VAT rates, deadlines for claiming the VAT back, the common services with refundable VAT and the processes to recover Croatian VAT.
Who can Claim VAT Refunds?
VAT Refunds for EU Companies
If you are a VAT registered company in an EU Member State and have conducted cross border transactions in another Member State where you are not VAT registered then you are eligible to recover the VAT according to Articles 170-171a VAT Directive and following the full rules laid out in Directive 2008/9/EC .
VAT Refunds for Non-EU Companies
If you are a VAT registered company established outside of the EU and you are charged VAT on business activities conducted in an EU Member State where you are not VAT registered, then you are entitled to deduct the VAT through means of a refund from the country where the VAT was paid according to the 13th Directive (69/59/EEC).
Croatian VAT Rates: PDV
Standard rate 25%
Reduced rate 13% – This applies to restaurants and hotels
Deadlines for Claims Submission
For companies outside the European Union
June 30 (Year n + 1)
For companies in another EU member state
September 30 (Year n + 1)
Croatian VAT Rates: PDV
Standard rate 25%
Reduced rate 13% – This applies to restaurants and hotels
Deadlines for Claims Submission
For companies outside the European Union
June 30 (Year n + 1)
For companies in another EU member state
September 30 (Year n + 1)
VAT Refund Information
Retrospective Claims
A company can claim back VAT from the previous VAT year, no extended deadline is available.
Rule of Reciprocity
An EU claimant can claim VAT from any other EU Member State and recover the VAT according to the Member State of Refund’s local VAT legislation.
For non-EU claimants and/or for refunds from a non-EU Member State, some countries will only grant a VAT refund if the country where your company is registered offers similar refund arrangements, the so-called rule of reciprocity.
Croatia applies the Rule of Reciprocity which means the Croatian authorities can grant refunds to non-EU businesses only if the authorities in the non-EU country do offer similar refund arrangements.
Croatia has a reciprocal agreement with Serbia and Switzerland.
Services where VAT Refund is Available
The common services with refundable VAT are:
- Fuel for various means of transport
- Road tolls and road user charges
- Lodging and accommodation and related services
- Food, drink and restaurant services
- Attending fairs, seminars, exhibitions and related costs
- Hosting fairs, seminars, exhibitions and related costs
- Fuel for various means of transport
- Road tolls and road user charges
- Lodging and accommodation and related services
- Food, drink and restaurant services
- Attending fairs, seminars, exhibitions and related costs
- Hosting fairs, seminars, exhibitions and related costs
VAT Refund Process
VAT Refund Process for EU Companies
An electronic refund claim is submitted to the claimant’s national tax authority portal providing the following:
1. Claimants details
2. Summary of the refund request
3. Details of each invoice related to the VAT refund application
VAT Refund Process for Non-EU Companies
An application to the tax authority where the VAT was incurred shall be sent in original providing the following:
1. Claimants details
2. Summary of the refund request
3. Details of each invoice related to the VAT refund application
4. All original invoices related to the VAT refund must be included with the application
Contact Us
For Additional information regarding the process and how we can assist,
please get in touch with us.
We have local offices to assist you further.
VAT Refund Process
VAT Refund Process for EU Companies
An electronic refund claim is submitted to the claimant’s national tax authority portal providing the following:
1. Claimants details
2. Summary of the refund request
3. Details of each invoice related to the VAT refund application
VAT Refund Process for Non-EU Companies
An application to the tax authority where the VAT was incurred shall be sent in original providing the following:
1. Claimants details
2. Summary of the refund request
3. Details of each invoice related to the VAT refund application
4. All original invoices related to the VAT refund must be included with the application
Contact Us
For Additional information regarding the process and how we can assist, please get in touch with us. We have local offices to assist you further.